Feedback

If something does go wrong, Van Monster wants to know your feedback because we want to provide you with the best service and after care possible. Our complaints procedure is simple; just email feedback@vanmonster.com with details of your complaint or concern, including the branch you are dealing with. This will be received by a senior manager who will respond to all complaints within 48 hours. We also welcome positive feedback, so if you've had a good experience with our team, please let us know by completing the feedback form below — we would love to hear from you. Have a more general enquiry? Use our contact us form to get in touch today.

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